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policy

Policies and Guidelines for Enrollment in Boost Sports Club Academies

This document outlines the policies and guidelines that govern the relationship between the participant and the club. Participants must adhere to all instructions stated in this document or displayed on the club's internal boards. They should review these conditions before subscription.

1. Age Requirements: The minimum age for joining the club's academies is 6 years, and the maximum age is 16 years.

2. Scheduling: The club reserves the right to modify working hours and days within the academies as deemed appropriate. The club may also provide compensatory classes at its discretion.

3. Locker Availability: Lockers are available for participants during their time at the academy. Participants must empty all contents upon leaving and ensure no personal belongings are left inside. The management is not responsible for lost items in training rooms due to multiple groups being present.

4. Health Issues: Participants must inform the coach of any health issues before engaging in physical activities. Participants are responsible for their own safety.

5. Compensation for Classes: Participants are entitled to make up for missed classes only due to medical reasons, provided they present a medical certificate.

6. Non-Refundable Fees: Subscription fees for the club's academies are non-refundable under any circumstances as per the club's policy.

7. Cancellation of Subscription: The club has the right to cancel a subscription without compensation in the following cases:

   - If the participant exhibits inappropriate behavior, disturbs others, or fails to comply with the club's rules and regulations.

   - If the participant engages in verbal or physical abuse towards other participants or coaches.

   - Promotion of any product or service by participants or guardians within the club is prohibited.

8. Food and Beverages: No food or drinks are allowed in training rooms, especially in women's academies.

9. Proper Attire: Participants must wear appropriate sports attire. It is mandatory to wear the designated uniform for Taekwondo and football that features the Boost Club logo.

10. Receipt Requirement: Participants must obtain a printed receipt for any payment made; this is the only accepted document by the club. Participants are responsible for not receiving a receipt.

11. Suspension of Subscription: Subscription suspension is subject to terms that must be adhered to according to the club's policy.

12. Subscription Termination: Participants cannot suspend their subscription after two weeks into the month. In this case, they may transfer to another academy to complete their subscription duration.

13. Freezing Subscriptions: In case of official events or compelling circumstances, subscriptions may be frozen, and the classes will be credited upon the participant's return to the club.

14. Visitor Participation: Visitors are allowed to attend a training session at any academy within the club for the first time at a fee of 50 dirhams.

15. Restricted Access: Participants are prohibited from entering training rooms or fields outside the designated times for physical activities.

16. Confidentiality of Information: The club commits to maintaining the confidentiality of participants' personal information and will not use it for any purpose or share it with third parties without consent.

17. Responsibility for Contact Information: The club is not liable if the participant changes the registered mobile number in the system. Participants must contact customer service to update their mobile number to ensure they receive messages from the club.

18. Monthly Subscription: The monthly subscription includes 12 sessions and no days may be deducted.

19. Minimum Class Requirement: Participants cannot subscribe for fewer than the approved monthly sessions, which is 12 training classes.